Some Thoughts on Relationships

Let me start off by saying that we survived the storms that ripped through our neck of the woods last night. What a mess things are in Springfield! Our prayers are with them.

On another note, we did lose the roof to our barn. That isn't too much of a big deal as it was an old billboard vinyl. All I need is a decent day, weather wise, to replace it. We are very thankful to our mighty Lord, Jesus Christ, that our home and our family (extended family included) are all fine.

Things have been busy around here so I haven't read much more of "Quality Pasture" by Alan Nation. I intend to get caught up soon and relay more of what I am learning. Keep your eye out.

Now to deal with the subject of this post. As you may, or may not, be aware, we are new Fertrell dealers. Some things that have transpired in relation to that have got me thinking about relationships and how important they really are to any business. It is my opinion that we should strive for a few repeat customers, rather than a bunch of one time customers. In order to accomplish this, it is my opinion, that service is the key. You see, I have worked in retail of some form for much of my working life, and I have come to believe that the customer is not always right. Face it, sometimes they will take advantage of you, if you let them. Sometimes they don't have all the information that you might have. So, no, they're not always right.

Our farm is for the benefit of our family through providing good food that is fit to eat. Things you buy at the store, frankly, are not fit to eat in many cases. We look at that as a service we provide to ourselves through God's mercy, in the end, it translates into good stewardship and better health for us. Now, in dealing with the paying public, it is my desire to provide that same service. I desire to serve our local community and local agriculture in that same way.

Our farm is by no means large. Nor do we have hundreds of customers. But we do have a few that speak very highly of the food we have provided, and I thank them. I was glad to serve them in that capacity. But it is this desire to serve them, that will bring them back the next time, and maybe a friend as well.

To serve the community effectively we must learn and try new things, but the focus needs to be on doing the best you know how and providing the best product around. So, here at Cedar Cove Farm, our goal is to take the current things we do and get very good at them. I think the rest will fall into place then.

Thanks for stopping by and remember to keep looking for article number V in the series "What I've Learned About Quality Pasture". God bless.